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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Belleville Public Library
Bethalto Public Library
Columbia Public Library
Edwardsville Public Library
Fairview Heights Public Library
Glen Carbon Public Library
Hayner Public Library District
Jerseyville Public Library
Maryville Community Library
Morrison-Talbott Public Library
Six Mile Regional Library District
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
- Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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